Friday, February 25, 2011

Planning stunning events

Part of a marketer's job is to throw a heck of a party every once in a while. Being in Channel Management for many years where the line between Sales and Marketing blurs, usually because of lack of resources, I have been involved in a few of these, some of them as large as 600 people spanning a week in lenght.
Here are some tips to make for an exceptional event:

Mind the audience. Always think on who is the event for. Target EVERYTHING to this audience. Focus on your niche. This is what ultimately going to show the value of the event, a high concentration of interests in one place and at one time.

Cover the basics. Make sure that you are covering your audience expectations. Ask yourself what is what HAS to be there. Make it happen.

Do not underestimate the networking. This is one of the biggest reasons why people attend events, to hook up with clients, suppliers and to pick the brains of their colleagues and competitors. Allow plenty of time for networking and make every time slot conducive for connecting. Provide means of sharing contact info, like an opt-in list to be distributed among attendees. Create activities with smaller groups, this is more conducive for peer-to-peer interaction as well as for Q/A sessions and information gathering.

Plan for the 5-year old. Well, almost. Keep changing the activities every 30-min to 1 hour. This will keep the audience engaged.

Change wardrobe. Or the drapes. Rearrange furniture. Mix it up and change the format of the presentations. Too many powerpoints? Conduct an interview on stage. Bring in a panel of experts. Show a video. Move the audience from one room to the other.

Think Hollywood. With whatever your resources are, think about making an impact. It does not matter if it is somewhat unrelated and not purely business, three months after the event nobody is going to remember the content of slide 5 of your presentation, but they will remember the CEO riding on to the stage with a Harley or the cigar roller at the Cuban-themed party.

Left brain, Right brain, repeat. Plan, plan and then plan some more. Hold meetings with every stakeholder, do a dry run on everything to make sure that it flows correctly. But be prepared and accept chaos, things WILL fall apart and you will have to make changes on the fly.

Keep tabs on the team. Remember to record all the phone numbers. Have a radio system. Hold staff meetings first thing in the morning. This will help you have a backup individual for everything and you will be able to contact them when something goes astray.

Assign shifts. Admit it. You cannot work 24/7. Make it clear who is in charge and when, and give yourself some time to participate and network yourself.


Just came in: FB replaces all platforms

It goes something like this:

Joe Posted Something on your Wall:
"Honey, we ran out of paper at the downstairs powder room"

Lucia commented on your post:
"Look in the cabinet, there should be more there"

Joe commented on his post:
"Nope"

Lucia commented on your post:
"I will be there in a minute, writing something on fb"

Edward commented on your post:
"We always keep plenty in the cabinet too, seems to work for us"

Joe commented on his post:
"Hurry up honey"

With the widespread adoption of a communication technology -or any technology for that matter- there is always a moment in time when somebody figures out a "original way of using it" or a way of misusing it.

The ping-pong email is a famous one, where people interact by exchanging one-liners through email and expecting immediate answers. The 15-minute voicemail, the two-party conference bridge dial-in are other examples of this.

Exchanges like the opening one, while exaggerated for illustration purposes are becoming more prevalent. The point here is that the parties could just talk to each other, and there is no benefit in having this conversation on fb, where usually the objective is to capitalize on your friends input, enriching the discussion, or simply because there is something worth sharing, either because it sublime or entertaining.

The parties do have a technological alternative that fits better their communication needs, but they are just resorting to fb (or whatever they choose) because of pure laziness.